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People Operations Manager

Safe Security · New York, United States

HR GeneralistManager LevelExternal listingfull-time14 days ago

About The Role

Most boards and executives are currently flying blind when it comes to cyber risk. They are guessing. At Safe, we’ve built an AI-driven engine that finally gives the C-Suite a clear, quantified, and real-time view of their security posture. We don’t just provide data; we provide certainty.

We are a $170M Series C-funded category leader. We don’t play in the mid-market; we operate at the highest levels of global enterprise. Today, we are proud to serve 10% of the Fortune 500, protecting global icons such as Apple, Netflix, AT&T, Verizon, and Victoria’s Secret.

As we scale toward our next chapter, we are looking for high-performers who want to do the best work of their careers at the intersection of AI and Cybersecurity.

The Culture Memo: Our Operating System

Safe is not a typical corporate environment. We are a high-intensity, mission-driven team. We value builders who want to define a category and work alongside people who are equally committed to excellence.

Extreme Ownership: We don’t do "not my job." We hire people who see a gap and own the solution from start to finish.

The Elite Standard: We serve the most sophisticated companies on the planet. Our work must be bulletproof. Whether it’s a line of code or a sales deck, we aim for Tier-1 quality every time.

Methodology & Rigor: We don’t wing it. From Force Management and MEDDICC in sales to data-driven sprints in engineering, we rely on proven frameworks to stay disciplined and predictable.

Radical Candor: We move too fast for politics or sugar-coating. We value direct, honest feedback that helps us find the right answer quickly.

The Series C Hustle: We have the stability of a well-funded leader but the heart of a startup.

The Perks & Ownership

  • We want our team to feel like owners because they are owners. We trust our people to manage their results and their time.
  • Meaningful Equity: Every "Safestar" is a shareholder. You aren’t just an employee; you are a partner in our success.
  • Unlimited Leaves: We don’t believe in clock-watching. We offer unlimited leave because we trust you to take the time you need to recharge while staying committed to the mission.
  • Comprehensive Benefits: We provide top-tier medical insurance and wellness benefits to ensure you and your family are well cared for.
  • Career Trajectory: We are growing aggressively. For high-performers, the path for advancement moves at the speed of your ambition.

What You'll Do

Employee Lifecycle Management

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  • Own end-to-end employee lifecycle operations, including onboarding, offboarding, promotions, transfers, manager changes, and employee data management.
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  • Manage all employee records and documentation within BambooHR , ensuring data integrity and accuracy.
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  • Coordinate background verification, employment documentation, and onboarding logistics.
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  • Partner with IT, Facilities, Finance, and hiring managers to ensure a seamless onboarding and offboarding experience.

HR Operations & Compliance

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  • Ensure compliance with federal, state, and local employment laws, with strong knowledge of US employment regulations.
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  • Maintain employee files, HR documentation, and audit-ready records.
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  • Support leave of absence administration, accommodations, employment verifications, and policy implementation.
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  • Partner with Legal on immigration documentation, employment compliance, and HR policies where applicable.

Payroll, Benefits & Global Employment

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Partner with payroll providers and Finance to ensure accurate and timely payroll processing.

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Administer employee benefits, enrollments, qualifying life events, and vendor coordination.

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Manage our Employer of Record (EOR) platform ( Deel ) for international employees and contractors, including onboarding, offboarding, employment changes, contract updates, invoicing, and compliance coordination.

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Partner with Finance and Talent Acquisition to support international hiring and ensure a seamless experience for globally distributed employees.

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Serve as the first point of contact for employee questions related to payroll, benefits, policies, and HR processes.

Performance Management & Employee Experience

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  • Administer the company's performance management cycles through Leapsome , including review setup, calibration support, reporting, and employee communications.
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  • Support engagement surveys, feedback programs, and manager enablement initiatives.
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  • Drive employee engagement initiatives, recognition programs, and culture-building activities.
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  • Partner with managers to deliver a consistent and exceptional employee experience.

HR Systems, Reporting & Analytics

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  • Serve as the primary administrator for BambooHR , ensuring accurate employee records, organizational structures, reporting lines, and system maintenance.
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  • Generate People dashboards, reports, and metrics to support leadership decision-making.
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  • Ensure data accuracy across HR systems and identify opportunities for automation and operational improvements.

Process Improvement & Projects

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  • Continuously improve HR processes to enhance efficiency, scalability, and employee experience.
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  • Create and maintain SOPs, process documentation, and internal knowledge resources.
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  • Lead or support cross-functional People initiatives and strategic projects.
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  • Recommend scalable solutions and best practices as the organization continues to grow globally.

What We're Looking For

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  • Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
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  • 3–5 years of experience in People Operations, HR Operations, or HR Generalist roles, preferably within a high-growth technology or SaaS company.
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  • Hands-on experience with BambooHR or similar HRIS platforms.
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  • Experience administering performance management platforms such as Leapsome .
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  • Experience managing Employer of Record (EOR) platforms, preferably Deel .
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  • Strong understanding of U.S. employment laws and employment regulations.
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  • Experience supporting payroll, benefits administration, and global employee operations.
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  • Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
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  • Excellent communication skills and the ability to handle confidential information with discretion.
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  • A proactive, customer-first mindset with a passion for building outstanding employee experiences.

Nice to Have

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  • Experience supporting a globally distributed workforce.
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  • Exposure to immigration and global mobility processes.
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  • Experience partnering with Finance, Legal, and Talent Acquisition on global hiring.

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