Business Operations Lead

Acorn Product Development is seeking an experienced Business Operations Lead to own and strengthen the operational backbone of our firm. This is a high-impact role for someone who thrives in a fast-paced, innovative product development environment serving clients across the consumer, robotics, automation, networking, and medical industries.

At Acorn, we provide engineering consulting services for world-class clients ranging from Fortune 100 and 500 companies to emerging startups. For over 33 years, we have been at the forefront of product design and engineering, building a reputation for excellence and creativity.

We are looking for a highly organized, proactive leader who can work both independently and as part of a collaborative team across our project management, engineering, design, and business development functions.

Responsibilities

• Oversee general office and facilities operations (office park relationship, office supplies, kitchen stock, and company travel coordination).
• Coordinate office and lab upgrades, and support ISO compliance efforts.
• Identify and implement AI tools to improve operational efficiency across the business.
• Manage material receiving and tracking for project builds, ensuring all documentation is archived and that engineers and project managers are engaged to perform incoming inspection.
• Manage logistics for delivering prototypes to clients.
• Provide project management support to client projects:
• Track project budgets across labor and materials, with regular internal and external updates.
• Own the vendor purchase order process and material proposals on projects.
• Lead business development and sales operations support:
• Consolidate weekly pipeline metrics and report to the management team.
• Finalize and implement project contracts.
• Plan and manage internal team and external BD and sales events, including office outings, client appreciation events, and tradeshow and conference logistics.
• Lead recruiting and onboarding support:
• Run early-stage resume and phone screening, and coordinate interview logistics.
• Manage the Workable account for open roles.
• Prepare for and lead the onboarding of new employees.
• Coordinate visitors, on-site interviews, office events, and team activities.
• Support day-to-day business operations as needed.
• Bachelor's degree in Business Administration, Operations, or a related field.
• Several years of experience in operations, office management, or project coordination, ideally within a consulting, engineering, or professional services environment.
• Demonstrated people management and interpersonal skills.
• Strong organizational and communication skills, with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Project).
• Detail-oriented, resourceful, and proactive.
• Experience applying or developing AI tools for business applications is a strong plus.
• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision coverage.
• Paid time off and holidays.
• 401(k) retirement plan.
• Opportunity to work with a highly skilled, cross-functional engineering and operations team.
• Exposure to world-class clients and innovative product development projects.

If you are ready to bring structure, energy, and operational excellence to a growing product development firm, we would love to hear from you.