BILLING ADMIN / RECEPTIONIST - Michigan only

JOB SUMMARY

• The Receptionist, reporting to the billing manager, will be responsible for answering incoming calls,
• directing calls to appropriate staff, mail distribution and providing additional clerical support. The
• Receptionist is the first point of contact for the entire organization, which requires a positive attitude and
• polished, professional appearance. This position will multi-task a variety of front office activities.
• Responsible for confidential and time sensitive material

ESSENTIAL DUTIES AND RESPONSIBILITIES

• ● Welcoming on-site guests, determining the nature of business, and announcing guests to
• appropriate personnel.
• ● Answering incoming telephone calls, determining the purpose of callers, and forwarding calls to
• appropriate personnel or department.
• ● Taking and delivering messages or transferring calls to voicemail when appropriate personnel are
• unavailable.
• ● Scheduling conference room.
• ● Assist administrative assistants with clerical duties to include faxing, copying, and
• organizing/maintaining files.
• ● Coordinate with vendors and services they provide.
• ● Ensure main voicemail reflects office closings, special events as well as posting office closed
• signs.
• ● Answering questions about organization and providing callers with address, directions, and other
• information requested.
• ● Receiving and forwarding incoming faxes.
• ● Receives, sorts and distributes mail.
• ● Coordinate repairs to office equipment
• ● Process all Subpoenas from Attorney, Police and/or Patient
• ● Process bank deposits
• ● Carry out administrative duties such as filing, typing, coping, binding, scanning etc.
• ● Other duties as assigned

Knowledge, Skills and Abilities

• ● High School diploma
• ● Proven Admin or assistant experience
• ● Knowledge of office management systems and procedures
• Medstar Inc. Job Description

CAAS Number: Admin/Receptionist Page: 2 of 2

• ● Excellent time management skills and ability to multi-task and prioritize work
• ● Attention to detail and problem solving
• ● Excellent written and verbal communication skills
• ● Strong organizational and planning skills
• ● Proficient in MS Office
• ● Strong computer skills
• ● Data Entry skills
• ● Driven to accomplish assigned tasks
• ● Self-starter; requires minimal supervision

Working Conditions and Physical Demands

• Physical: Assigned to work in an office environment, where there is minimal exposure to dust, dirt,
• noise, and the like. Must be able to sit for extended periods of time, occasionally stands to operate copy
• and fax machines.
• Visual Activity: Able to see and to discriminate detail in written documents and messages from a
• computer screen.
• Auditory Activity: Good skills to distinguish sounds like normal conversation levels.
• Sensory Activity: Normal motor skills required, such as being able to type on a computer keyboard and
• to drive an automobile.
• Verbal Activity: Ability to communicate clearly with a wide variety of employees and patients, families,
• co-workers.
• Work from Home: This position does not allow work from home