Supply Chain Administrator

• Ebco Inc. is seeking a detail-oriented and highly organized Supply Chain Administrator to provide administrative and transactional support to our Supply Chain Team.
• This position is responsible for accurately and promptly processing supply chain transactions, coordinating documentation, and supporting import logistics activities.

Essential Responsibilities

Receiving and Invoicing Support

• Enter receiving and pre-receipt transactions for inbound shipments in the ERP system.
• Process supplier invoices and receiving transactions accurately and within required timelines.
• Prepare and issue accurate invoices and packing lists for Ebco HK and Ebco Europe within established deadlines.
• Review transactions and documents to ensure information is accurate, complete, and consistent.
• Process assigned ERP transactions and supply chain documents according to established procedures and deadlines.
• Identify discrepancies and coordinate with the appropriate departments to resolve them promptly.

Shipping Documentation and Shipment Tracking

• Enter and maintain container manifest information in the ERP system.
• Track inbound containers and update shipment statuses to support supply chain visibility.
• Maintain accurate and organized shipping and freight documentation.
• Follow up with suppliers, freight forwarders, and internal departments to obtain missing shipping information or documents.
• Review shipping documents for accuracy and completeness.
• Escalate documentation discrepancies and potential shipment delays promptly.
• Provide administrative support for inbound shipment activities as assigned.

Customs Documentation Support

• Compile and submit complete and accurate customs documentation within required timelines.
• Respond promptly to requests for additional information or documentation from customs brokers.
• Maintain accurate and organized import, export, and customs-clearance records.

Administrative Support

• Update and maintain approved packaging information in the ERP system, including packaging quantities, dimensions, weights, and units of measure.
• Maintain supplier and supply chain documents and records
• Organize and maintain standard operating procedures, work instructions, and departmental documentation.
• Perform other related duties as assigned.

Knowledge, Skills, and Abilities

• Strong attention to detail and a high level of accuracy in transaction and document processing.
• Process time-sensitive documents promptly and consistently meet deadlines.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to learn and effectively use ERP systems.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Prioritize and manage multiple assignments.
• Identify discrepancies, follow up on missing information, and escalate potential delays promptly.
• Maintain confidentiality and handle sensitive business information appropriately.
• Work independently while collaborating effectively with cross-functional teams.
• Commitment to providing excellent internal customer service.