Supply & Demand Assistant

Responsible for stock order management and ensure stock level are optimized to support Lyrceo customer order. Support supply planning function is following group standard guidelines effectively to deliver great customer experiences.

Responsible in managing a group of suppliers under food/stationaries items in a form of

• To ensure stock level are optimized always as per agreed stock cover days.
• To review Purchase Requisitions (PR) daily to convert to Purchase order (PO). To place & follow up order according Lyreco standards. Ensuring suppliers to deliver stock on time.
• To ensure stock level of Internal Consumable items is healthy to support internal operation especially warehouse team.
• To issue Purchase Order (PO) for Non Stock & Direct Delivery items category based on the demand from customer.
• To ensure customers order (SO) is being fullfilled -Improvise Back Order (BO) rate by executing online/offline purchase IF urgently required.
• Handle supplier litigation and work closely with customer services and sales team to plan and arrange return items to suppliers for damage/broken items.
• Handle items that need repairs/ returns item from customer while its under warranty to supplier - work closely with warehouse team.
• Perform other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager.
• This position is offered on a fixed-term 6-month contract from August 2026 to January 2027 to provide coverage during an employee's maternity leave.

Qualifications

• Minimum Diploma in Business Administration, Logistic, Supply Chain Management.
• High proficiency in Microsoft Excel (basic function & VLOOKUP).
• Proficient in English & Malay in verbally & writing.
• Minimum 1 years working experiences in Supply Chain or Demand Supply Planning Function.
• Basic negotiation skills is preferred.