Service Engineer - Bakery

To provide advanced technical support, installation, commissioning, and maintenance of high-end automated bakery production lines, with a strong focus on industrial ovens, process control systems, and instrumentation. The role ensures optimal line efficiency, minimal downtime, and high reliability in continuous production environments

Responsibilities / Tasks

1. Installation & Commissioning

• Install and commission automated bakery production lines.
• Perform system integration with PLC systems, HMI/SCADA interfaces, Sensors and instrumentation.
• Conduct factory acceptance tests (FAT) and site acceptance tests (SAT).

1. Advanced Troubleshooting

Diagnose and resolve complex faults in

• a) Electrical systems (motors, drives, panels)
• b) Instrumentation (temperature, pressure, flow sensors)
• c) Control systems (PLC, PID loops, HMI interfaces)

Troubleshoot oven-specific issues such as

• a) Temperature uniformity deviations
• b) Burner or heating element performance
• c) Airflow/fan control issues
• Analyze root causes and implement corrective and preventive actions.

1. Preventive & Predictive Maintenance

• Execute structured maintenance programs for, Ovens (burners, thermocouples, controllers) and Electrical panels and control systems.
• Monitor system performance trends (temperature stability, energy usage).
• Recommend predictive maintenance improvements to reduce failures.

1. Technical Support & Optimization

Provide on-site and remote support for production issues

Optimize process parameters

• a) Baking profiles
• b) Heat distribution
• c) Conveyor speeds
• Support customers in improving product consistency and throughput.

1. Documentation & Reporting

• Generate detailed service and troubleshooting reports.
• Maintain system documentation, electrical drawings, and PLC backups.
• Record calibration and maintenance data for critical instruments.

1. Training & Knowledge Transfer

Train customer personnel on

• a) Operation of automated lines
• b) Basic electrical/instrumentation troubleshooting
• c) Provide guidance on best practices for equipment usage and maintenance

1. Customer Engagement

• Act as technical expert and primary interface for customers.
• Deliver professional and timely service support.
• Build long-term customer relationships through technical reliability.

Qualifications & Requirements

Education

Diploma / Degree in

a) Mechanical Engineering

• b) Electrical Engineering
• c) Mechatronics Engineering
• d) Instrumentation / Control Engineering

Experience

• 3–7 years experience in Automated industrial production lines, preferably food, bakery, or process industry.
• Hands-on experience with industrial ovens is highly preferred.

Technical Skills (Critical)

Strong troubleshooting capability in

• a) Electrical systems (motors, VFDs, panels)
• b) Instrumentation (thermocouples, RTDs, transmitters)
• c) Control systems (PLC, HMI, SCADA)
• Ability to read Electrical schematics and P&ID diagrams.

Soft Skills

• Strong analytical and problem-solving skills.
• Ability to work under pressure in production environments.
• Excellent communication and customer-facing skills.
• High level of ownership and accountability.

Your Profile / Qualifications

Bachelor's Degree or Diploma in one of the following disciplines

• Electrical Engineering
• Mechanical Engineering
• Mechatronics Engineering
• Instrumentation & Control Engineering
• Automation Engineering or equivalent
• Minimum 3–7 years of experience in servicing, maintaining, or commissioning automated industrial production equipment.
• Hands-on experience in industrial automation environments .
• Experience troubleshooting electrical and control systems in manufacturing operations.
• Experience within the Food & Beverage, Bakery, Process Manufacturing, Packaging, or FMCG industry .
• Experience working with industrial baking ovens, tunnel ovens, proofers, conveyors, and automated production lines .
• Exposure to customer-facing field service roles.

Technical Competencies

Automation & Control Systems

• Strong understanding of:
• PLC systems (Siemens, Allen-Bradley, Omron, Mitsubishi or equivalent)
• HMI and SCADA platforms
• PID control loops
• Industrial communication networks
• Ability to perform:
• System integration
• Commissioning
• FAT and SAT activities
• PLC backup and restoration

Customer & Communication Skills

• Strong customer-facing and stakeholder management skills.
• Ability to communicate technical issues to both technical and non-technical audiences.
• Experience conducting operator and maintenance training.
• Proven ability to build long-term customer relationships through professional service delivery.

Documentation & Reporting

• Ability to prepare comprehensive service and technical reports.
• Maintain maintenance records and calibration documentation.
• Update electrical drawings and system documentation.
• Manage PLC programs and backup records.

• Did we spark your interest?
• Then please click apply above to access our guided application process.