Room Attendant - Housekeeping

Housekeeper (Room Attendant) 402135

Department: Rooms

Reports To: Executive Housekeeper

FLSA: Non-Exempt

Job Summary: The Hotel Housekeeper is responsible for maintaining cleanliness and orderliness in guest rooms, public areas, and back-of-house spaces. The role ensures that all guests have a pleasant and comfortable stay by providing them with a clean and welcoming environment.

Essential Duties and Responsibilities

• Clean and maintain guest rooms, including making beds, dusting, vacuuming, and replenishing linens and toiletries.
• Clean and maintain bathrooms, including toilets, showers, mirrors, and floors.
• Restock supplies such as towels, soaps, and tissues in guest rooms and public restrooms.
• Report any maintenance issues, safety hazards, or lost-and-found items to the Housekeeping Manager.
• Follow hotel security protocols and ensure the safety and privacy of guests.
• Perform general cleaning tasks in public areas, such as lobbies, corridors, and stairwells.
• Respond to guest requests in a timely and professional manner.
• Adhere to the hotel's standards for cleanliness and guest satisfaction.

Requirements

Qualifications

• High school diploma or equivalent is preferred.
• Previous experience in housekeeping or a related field is preferred but not required.
• Ability to work independently and as part of a team.
• Strong attention to detail and time management skills.
• Basic understanding of cleaning supplies and equipment.

Work Environment

• This job operates in a hotel environment. This role routinely uses standard cleaning supplies and equipment.
• The noise level in the work environment is usually moderate.

Physical Requirements

• Must be able to stand, walk, and move throughout the hotel property for the majority of the work shift.
• Must be able to lift, carry, push, or pull up to 25 pounds frequently and up to 50 pounds occasionally.
• Must be able to reach, bend, stoop, and kneel frequently.