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Front Desk Receptionist (Bilingual - Spanish)

New York Psychotherapy and Counseling Center · Brooklyn, NY, United States

Clerical / AdministrativeEntry LevelExternal listingfull-time5 days ago

About The Role

  • General office responsibilities (answer phones/take messages, scan, fax and copy, etc.)
  • Schedule appointments
  • Greet/direct clients and visitors upon arrival
  • Check clients in and out on electronic health record system
  • File documents in patient charts
  • Coordinate drop-offs and pickups of transportation services
  • Provide support to the clinical team and chart maintenance
  • Maintain confidentiality and comply with HIPPA regulations
  • Perform other related duties as assigned by the Office Manager and Program Administrator
  • Must be Bilingual in English and Spanish
  • High School Diploma or equivalent is required
  • 1 to 2 years of reception experience in a fast paced office, preferably in medical or community mental health office, is required
  • Must be proficient in MS Office (Outlook, Word, and Excel)
  • Must have the ability to learn new software
  • Possesses the personality and demeanor to work with difficult clients
  • Must be detail-oriented and have the ability to multi-task
  • Must be a team player
  • Thrives under pressure in an outpatient client environment
  • 1 form of picture ID (non-expired)
  • Unexpired passport: OR
  • Driver’s License AND Social Security Card; OR
  • State ID Card AND Social Security Card
  • The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCC
  • Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism
  • Can develop and sustain safe, positive, and productive work habits and demonstrate compliance with NYPCC policies and procedures
  • NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission.
  • NYPCC is an Equal Opportunity Employer
  • Salary: $19.00-$21.00
  • Compensation commensurate with experience and qualifications.
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