About The Role

Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social Media
Provide customers with the data regarding new and existing services/campaigns
Register Customer problems and requests correctly and accurately
Verify any kind of information related to subscribers
Follow high-security level of customer data confidentiality
Follow company standards in customer service
Proper knowledge of Company products/ services/promotions/standards.

Fluency in Armenian, good knowledge of Russian, and English will be considered a plus.
Excellent Communication Skills
Multitasking skills
Stress tolerance
Adaptive to changes
Quick learner.

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