Support Services Assistant

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.

Overview

Do you enjoy working in a supportive, team-focused environment where your attention to detail helps create a safe, clean, and welcoming space for others? Genesee Lake School (GLS), a MyPath Company , is seeking a Support Services Assistant to support student clothing, linen, and housekeeping needs across our campus and group home environments. Our mission is to create a safe, nurturing, and empowering environment that promotes growth and well-being for the individuals we serve—supported by a team that values collaboration, respect, and excellence.

Job Summary

We are looking for a dependable and detail-oriented Support Services Assistant (SSA) to join our Clothing Services and Housekeeping team. In this role, you will be assigned to a primary work area and support student clothing, linen, and/or housekeeping needs in accordance with agency and state standards. Your work plays an essential behind-the-scenes role in maintaining clean, organized, and comfortable living and activity spaces that directly support student health, dignity, and daily routines. This is a great opportunity for someone who takes pride in their work, values organization and consistency, and wants to be part of a mission-driven team.

Key Responsibilities

Clothing & Linen Services

• Launder, organize, label, and distribute student clothing, linens, towels, blankets, and related items by student and program area
• Measure students, issue appropriately sized and seasonal clothing, replace damaged or outgrown items, and support admissions, discharges, and special occasions
• Track linen and towel counts, maintain inventory levels, and assist with cleaning and organization within the Clothing Services Department

Housekeeping & Facility Support

• Clean and disinfect assigned dorms, activity areas in accordance with housekeeping and sanitation standards
• Prepare bedrooms and living spaces for student admissions and discharges; ensure hygiene items, linens, and supplies are stocked
• Launder assigned items, report damaged equipment or furnishings, complete maintenance documentation, and communicate environmental concerns as needed

Schedule

• Full Time, 5 days a week, flexibility to choose which 5 days.
• 8 hour shifts need to be between 5am and 3pm.
• Occasional flexibility may be needed based on program events.

Comprehensive Employee Benefits Package

At Genesee Lake School , a MyPath Company, we are committed to supporting our employees' well-being, financial security, and professional growth. Our benefits package includes:

Financial & Retirement Benefits

• 401(k) Retirement Plan with MyPath Financial Wellness Resources
• Employee Stock Ownership Plan (ESOP)
• On-demand Access to Earned Wages
• Student Loan Pay Down Assistance
• Tuition Reimbursement

Health & Wellness

• Medical, Prescription, Dental, and Vision Plans
• Flexible Spending Accounts (FSA)
• Life & Disability Insurance
• Voluntary Life Insurance Options
• Accident, Critical Illness, and Hospital Indemnity Insurance
• My Voyage Wellness Program

Work-Life Balance & Additional Perks

• Paid Time Off (PTO) Accrual
• Employee Assistance Program (EAP)
• Childcare Search Assistance
• Employee Discount Program via PerkSpot
• Pet Insurance Discount

We value our employees and are dedicated to providing meaningful benefits that enhance our owners lives.

Qualifications

Education & Experience

• High school diploma or equivalent required
• One year of experience in clothing, linen, laundry, or housekeeping services in a commercial or institutional setting preferred

Required Skills & Attributes

• Ability to maintain a calm and effective demeanor in emergency and stressful situations.
• Strong communication skills, both written and verbal.
• Ability to work independently with minimal supervision

Additional Requirements

• Must be at least 21 years old.
• Must be able to stand, bend, reach, lift and walk for extended periods
• Ability to lift 30lbs regularly and up to 60lbs occasionally
• Ability to push or pull up to 50 lbs
• Comfort working in environments that may be noisy, warm, or involve exposure to cleaning chemicals and bodily fluids

Additional Information

Starting pay is $19/hr

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.

MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.

Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.

Our Culture

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:

• Passion
• Accountability
• Teamwork
• Openness
• Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!

MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.

MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.