Software Field Technician

About Valmet

Valmet is a global leader providing cutting-edge solutions for the pulp, paper, and energy industries. With a strong commitment to innovation and sustainability, we are continuously growing and looking for talented individuals to join our dynamic team

Key Responsibilities

• Perform software check out and commissioning for converting roll machines
• Maintain and service customer production equipment and systems according to Valmet service procedures and safety processes
• Set up machinery and provide prompt assistance to solve technical issues during testing phase and related to processes, machinery or tools at customer’s site or remotely
• Carry out processes checks and quality control to improve product quality and propose improvement solutions to the customer
• Perform scheduled maintenance on customer installations to ensure and optimise equipment performance
• Proactively evaluate and suggest spare parts or improvements to the customer for equipment update
• Carry out training to the customer’s site or in-house
• Collaborate with the technical department for programming software and improve technical solutions
• Ensure the achievement of predefined objectives guaranteeing customer satisfaction within the agreed timeline

To succeed in this role, you should have

• Technical school diploma or Degree in Electronic, Software, Automation, Informatics or similar fields
• 2-3 years of experience as Software Technician in manufacturing industry, experience in converting industry is a plus
• Experience with Controls Engineering/PLC/HMI programming/Safety
• Experience with Siemens S7, Tia Portal (especially CPU Siemens 1500-TF); Rockwell RSLogix 5000, Siemens WinCC, SIMATIC WinCC Unified (JavaScript)
• Proficiency with MS Office 365, SAP and 2D-3D CAD
• Structured approach to complete tasks accordingly to targets and schedule
• Structured and systematic approach to execute given tasks;
• Strong skills in complex troubleshooting
• Service orientation
• Good interpersonal and communication skills and proactive approach to work
• Respect for quality standards and safety procedures
• Strong work ethic
• Availability and willingness to travel
• Fluent in English and Italian

We offer

• Work in a global organization with international customers and colleagues, dynamic and modern work environment
• Be part of an organization committed to innovation and excellence
• Onboarding plan
• Huge learning catalog
• Internal canteen free of charge
• Flexible working time
• Safety culture

Location: Lucca, Italy

• Salary Range: €36,000–€39,000 gross annual salary (RAL), with classification at C1–C3 level, depending on experience and qualifications.
• Employment Contract: Permanent employment under the Italian National Collective Labour Agreement (CCNL) for the Metalworking Industry and Plant Installation Sector (CNEL C011), as applied by Valmet Italy.
• Salary Transparency: We are committed to providing clear and transparent information regarding compensation, benefits, and employment conditions throughout the recruitment process.

We also expect you to align with Valmet’s Leadership Principles—practical behaviours that guide how we lead, collaborate, and succeed together:

• Take accountability – Act with ownership, set clear expectations, and follow through
• Lead with courage – Champion change, try bold ideas, and learn quickly
• Build on trust – Listen to understand, be open, and create psychological safety
• Collaborate for growth – Work across boundaries, value diverse perspectives, and focus on customer value

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. We work together with our customers throughout the entire lifecycle, delivering cutting-edge technologies and services as well as mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of over 19,000 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow.

Join the team – and lead the way with us!

www.valmet.com/careers