Certified Medical Assistant

About Ultra Health Providers

Ultra Health Providers is committed to improving patient outcomes and response times in long-term care. Our mission is simple: enhance the health and wellbeing of our aging population. We believe in a culture of support, shared goals, and delivering care that makes a real difference.

Position Summary

As a Patient Service Specialist / Certified Medical Assistant, you’ll be a vital part of our care team, supporting both administrative and clinical functions to ensure a seamless experience for the residents we serve. Working closely with primary care providers, you'll help manage day-to-day patient interactions and clinical support needs—always striving to exceed expectations and deliver quality care in line with state guidelines and the CMA scope of practice.

Essential Functions

Essential Functions

• Collect and organize labs, orders that need signatures, dietary recommendations, pharmacy recommendations, nursing concerns, etc. for NP to review.
• Obtain and assist in acquiring vital signs, pulling Medication Administration Record (MAR), and orders.
• Obtain necessary medical records from hospital systems and the facility EMR.
• Prepare the medical record in the UHP EMR
• Obtain chief complaints and vital signs.
• Complete demographic information and chronic conditions on chart.
• File and maintain necessary documents.
• Other duties as assigned

Care Coordination

• Ensure lab and diagnostic test results are tracked and reported to providers
• Prepare patient charts for upcoming visits by reviewing and updating records
• Assist with phone triage using approved protocols to gather symptoms and relay concerns appropriately

General Expectations

• Follow infection control and safety protocols
• Maintain a clean and organized workspace
• Collaborate with clinical and administrative team members
• Perform additional duties as assigned

Required Qualifications

Education

• High School Degree or GED

Licensure/Certification

• Active Medical Assisting Certification (required)
• Basic Life Support (BLS) – American Heart Association (preferred upon hire, required within 90 days of hire)

Experience

• One year of medical assistant healthcare experience (preferred, not required)
• Two years of clerical experience in a physician’s office (preferred, not required)

Skills & Abilities

• Dependable team member
• Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner