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Billing Analyst Senior
0170 Equifax Shared Service Costa Rica · CRI - Heredia, Costa Rica
About The Role
What you’ll do
- Perform daily activities in billing including updating customer billing profiles
- Creating and distributing invoices to customers in a timely and efficient manner.
- Complete customer setup, contract review, and invoicing.
- Resolve most complex disputes and escalations concerning customer profiles, billing and invoicing.
- Promote strong collaborative relationships with internal customers, including Customer Service, Sales and any other departments.
- Performs other related work as assigned by management.
What experience do you need
- Education: Technical degree or 2+ years of university coursework in Accounting, Finance, Business Administration, or a related field.
- Experience: 2–4 years of hands-on experience in an accounting role.
- Language Skills: English fluency B2/C1.
- Strong proficiency in Microsoft Excel.
What could set you apart
- Oracle Familiarity: Comfortable navigating Oracle enterprise software to maintain data integrity and support core operations.
- CRM Expertise: Hands-on experience with Salesforce (or similar CRM platforms) to manage workflows, track activity, and keep customer data organized.
- Communication: Strong verbal and written communication skills with the ability to articulate information clearly across all levels.
- Organization & Prioritization: Exceptional time-management and organizational skills, with a proven ability to prioritize competing tasks effectively.
- Autonomy & Accountability: Self-motivated professional capable of working independently and consistently meeting strict deadlines.
Primary Location
CRI-Heredia
Function
Function - Accounting
Schedule
Full time
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