Fraternity and Sorority Life Ambassador, Student Employee

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JOB TITLE SUMMARY

Job Title: Fraternity and Sorority Life Ambassador, Student Employee

Job Code: 18270

• Scheduled Weekly Hours: 20 hours per week
• Job Week Assignment: 36 weeks per year
• Rate of Pay: $15.00 per hour
• Work Cycle: Monday two weeks prior to the start of fall semester through graduation

FLSA Status: Non-Exempt

Revision Date: 7.16.2026

Job Summary

The Fraternity & Sorority Life Assistant, Student Employee supports programs and initiatives that promote engagement, connection, and a positive experience within Lindenwood University’s fraternity and sorority community. The position assists with signature events, communications, student feedback, and chapter outreach while helping maintain accurate information in approved departmental systems. Work is performed under the direction of professional staff and includes support for the Office of Student Involvement as a whole.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values
• Serves as a welcoming representative of the Office of Student Involvement and supports an inclusive, respectful, and values-centered fraternity and sorority community.
• Assists professional staff with the preparation and delivery of Fraternity and Sorority Life (FSL) programs and events, including Greek Week, Winter Ball, and other community-wide activities. Support may include committee coordination, scheduling, materials, communications, setup, check-in, cleanup, and documentation.
• Creates and updates approved FSL content for social media, Mane Connection, event listings, forms, and other communication platforms under the direction of professional staff.
• Maintains accurate program, participation, purchase, and engagement records using approved university systems and procedures.
• Communicates and collaborates professionally with chapter leaders, students, campus partners, student employees, and professional staff and refers matters requiring additional authority or expertise to the appropriate staff member.
• Collects and organizes student feedback and contributes student perspectives and ideas to support departmental assessment, planning, and program improvement.
• Shares approved information regarding FSL policies and procedures and promptly refers potential compliance concerns to professional staff.
• Supports departmental programs, campus traditions, and initiatives outside the employee’s primary assignment as needed.
• Participates in required training and staff meetings, maintains confidentiality, and performs work in accordance with university policies, established procedures, and supervisor direction.

• Job may require other duties as assigned.
• Required Qualifications – An equivalent combination of education, training, and experience will be considered. Additional requirements may be designated by position.

• Active member (in good standing) of a social fraternity or sorority recognized by Lindenwood University
• Currently enrolled at Lindenwood University
• Good academic and financial standing with the University
• Past leadership positions in a fraternity or sorority preferred

Knowledge, Skills, and Abilities – May be representative, but not all inclusive, of the knowledge, skills, and abilities necessary to perform this job competently.

• Demonstrated knowledge of fraternity and sorority life
• Ability to form strong connections and relationships with all members of the fraternity and sorority life community
• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Excellent written and verbal communication skills
• Excellent customer service skills
• Highly organized with the ability to multitask
• Ability to use good judgement, professional integrity, and critical thinking skills
• Basic research skills
• Ability to learn and apply institutional policies and procedures

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions. Please click here to view Lindenwood University’s flexible work designation descriptions.

• General office setting
• Weekend and/or evening work required
• Fully On-Ground

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work effectively at a computer for up to eight hours daily
• Ability to sit for extended periods of time
• Adequately mobile to attend events on- and off-campus
• Ability to lift/carry items up to 50 pounds, including all Student Involvement equipment
• Regular in-person attendance is a necessary and essential function

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.