Account Manager

Account Manager

Key Responsibility

Client Relationship & Account Ownership

• -Serve as the primary point of contact for all assigned clients, sponsors, brand partners and
• the shows throughout the project lifecycle.
• -Understand client goals, brand guidelines, and KPIs to ensure all podcast content, and
• deliverables align with expectations.

Project & Production Coordination

• -Plan, organize, and coordinate all stages of podcast production, ensuring alignment with
• client objectives.
• -Develop and maintain detailed timelines and trackers to ensure deliverables meet client
• expectations.
• -Act as the hub between clients, production, creative, and technical teams to ensure
• accuracy and efficiency.
• -Attend on-site shoots when necessary to ensure client experience is well-managed and
• expectations are met.

Sponsorship & Brand Partnership Management

• -Lead communication with all stakeholders regarding deliverables, approvals, and
• campaign execution.
• -Assist in developing sponsorship and partnership proposals based on client needs and
• platform opportunities.
• -Ensure all sponsor deliverables (logo placements, live reads, brand mentions,
• integrations) are executed and approved.

Content Delivery & Approvals

• -Manage the client review cycle by organizing briefings, collecting feedback, and
• ensuring revisions are applied accurately.
• -Coordinate the delivery of final assets, ensuring all client requirements and brand
• guidelines are met.

Internal Coordination

• -Work closely with producers, editors, and creative teams to translate client requirements
• into clear production tasks.
• -Maintain accurate documentation and archiving of all materials, approvals, and
• communications.
• -Ensure cross-department alignment, particularly finance, procurement, and production.

Budgeting, Finance & Admin Oversight

• -Track and manage account budgets, billing schedules, and expenses in coordination with
• the finance team.
• -Raise PRs and follow up on POs to ensure smooth financial flows.
• -Ensure all contracts and agreements for clients and partners are signed, processed, and
• filed.

Performance Tracking & Reporting

• -Prepare weekly progress reports outlining project status, milestones, risks, and projects’
• updates.
• -Monitor performance KPIs for sponsored episodes and campaigns.
• -Provide management with insights, risks, and recommendations to optimize client
• happiness and account growth.

Client Experience & Relationship Development

• -Maintain professional, clear, and proactive communication with clients at all stages.
• -Represent the company professionally in meetings, shoots, and events.
• -Identify opportunities for account growth, renewals, and upselling of new podcast
• services.