Principal Product Manager, AI

About Us

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is located in Pune. You'll be working in a major tech center of Pune, India. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

To learn more about life at LogicMonitor, check out our Careers Page .

What You'll Do

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!

We are looking for a Principal Product Manager who operates like an owner. Someone who is deeply customer focused, hands on with AI, and willing to roll up their sleeves to get things done. This is a senior IC role with full end to end ownership and real impact.

If you like ambiguity, fast learning cycles, and shipping real products that customers rely on, this role is for you.

Here's a closer look at this key role

• End to end ownership of major Edwin AI product areas from discovery to delivery to adoption
• Deep customer engagement to uncover real problems and validate solutions
• Clear product strategy and roadmap grounded in customer value, data, and business outcomes
• Hands on collaboration with engineering, design, GTM, and applied AI teams
• Product decisions across AI capabilities including agents, workflows, and intelligent experiences
• Success metrics like adoption, usage, customer impact, and business outcomes.

What you will do day to day

• Spend real time with customers through calls, demos, feedback sessions, and follow ups
• Translate messy customer problems into crisp product bets and shipped features
• Work closely with engineers on scope, tradeoffs, and delivery details
• Get hands on with AI concepts like prompting, evaluations, agent behavior, and failure modes
• Write clear product requirements and make fast, informed decisions
• Do whatever is needed to move the product forward. No task is beneath you.

What You'll Need

• 8 to 9 years of product management experience, ideally in B2B software
• Strong hands on fluency with AI powered products and how modern AI systems work
• Proven experience owning products end to end in ambiguous environments
• Strong customer instincts and comfort being customer facing
• Ability to think strategically while executing tactically
• Clear communicator who can align teams without relying on authority
• Bias for action and comfort with scrappy execution.