Training and Competence Manager - North East

The Titan Group provides a broad range of services across the whole wealth value chain – from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses.

Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start-up energy and the security of private equity backing. It’s an inspiring time to join the team!

Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best-in-class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals.

Purpose of the role

We are looking to hire a T&C manager to develop Trainee Financial Planners in the region to reach competent adviser status (CAS), competency assessment of Financial Planners that join Titan Wealth Planning via acquisitions and the monitoring of ongoing competency of CAS Planners under your supervision. Ensuring compliance with relevant legislation and procedures. Assisting the operation of effective systems and controls to mitigate business risks and to ensure compliance with the regulatory system. Helping to maintain a collegiate relationship with both advisers and support staff to foster a positive approach to competence across the company.

This is a remote-based role with responsibility for supporting a portfolio of advisers across the Central region, with coverage extending through the Midlands and up to Norwich. We are open to candidates based anywhere within this geographic area, as the role has been designed to offer flexibility while maintaining strong regional engagement. There is an expectation to travel regularly across your patch to build relationships and provide on-the-ground support, with approximately two days per week spent visiting advisers.

Responsibilities

• Act as the primary Training & Competence (T&C) Supervisor for Financial Planners across multiple locations and levels of experience.
• Ensure all Financial Planners within your remit are supervised in line with the Group Training & Competence Scheme, regulatory requirements, and internal standards.

Deliver new to role, new entrant training to inexperienced Planners operating within a Restricted model and other training interventions as required.

• Partner closely with the Training & Development team to support advisers throughout their development journey, from onboarding through to Competent Adviser Status (CAS) and ongoing professional growth.
• Conduct role plays, live observations, competency assessments, and file reviews, providing clear, constructive feedback to support performance improvement.
• Analyse key performance indicators (KPIs) and competency outcomes to identify development needs, agree continuous professional development (CPD) plans, and deliver targeted coaching and training.
• Support the Compliance function in maintaining accurate, up-to-date training materials, policies, and procedures, while contributing to the design and implementation of new learning content.
• Ensure own ongoing competency.
• Promote and display the client-centric culture of the business.
• Proactively share best practice. Experience, skills and key requirements.

Critical Skills and Experience required

• Current experience working in a Training & Competence role within the Financial Services sector supervising Financial Planners in all areas (Pensions, Investments and Protection) with a deep understanding of Financial Planning and a client centric approach.
• Experience of providing effective Coaching remotely.
• A good understanding and knowledge of relevant FCA rules.
• A good understanding of complaints procedures.
• A good understanding of other relevant legislation, including that related to financial crime and GDPR.
• A good understanding of updating policies and procedures.
• An in depth understanding of Training & Competency.
• Working knowledge of and be competent with Microsoft Applications.

Essential Qualifications

• Qualified to at least QCF Level 4 or equivalent qualification, AF7, CF8 and ER1 preferred but not essential. (H15, JO7 or AF6 are desirable).

Key Interfaces (Internal and External)

• Financial Planners
• Group Compliance
• Regional Manager
• Internal teams

Other information

• Travel required for team meetings/face to face adviser meetings
• Full-Time – 9am to 5pm with 1-hours lunch (35hours)

Key behaviours

• Commercial Awareness
• Innovation
• Collaboration
• Team contribution
• Professionalism