Director of Revenue Management

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property

Welcome to Hammock Beach Golf Resort & Spa, a premier destination within the Pyramid Global Hospitality portfolio. Nestled along the stunning Atlantic coastline, this luxury resort features 285 beautifully appointed guest rooms and an impressive 114,410 sq. ft. of meeting space, making it an exceptional setting for conferences, events, and unforgettable gatherings. At Hammock Beach Golf Resort & Spa, team members have the opportunity to be part of a world-class hospitality experience, surrounded by breathtaking ocean views, championship golf courses, and a commitment to delivering unparalleled service. If you're passionate about hospitality and ready to grow your career in a supportive, people-first environment, explore the exciting opportunities available at Hammock Beach Golf Resort & Spa.

What you will have an opportunity to do

Director of Revenue Management

Position Summary

Hammock Beach Golf Resort & Spa, a premier golf and oceanfront destination in Palm Coast, Florida, is seeking a strategic and results-driven Director of Revenue Management to lead revenue optimization efforts across the property.

This position is responsible for maximizing total resort revenue through strategic analysis of group and transient business, pricing optimization, demand forecasting, inventory management, and competitive positioning. The Director of Revenue Management will play a critical leadership role in aligning revenue strategies with Pyramid Global Hospitality standards while ensuring brand compliance and achieving financial performance objectives.

Essential Functions

Revenue Strategy & Optimization

• Develop and execute revenue management strategies designed to maximize RevPAR, ADR, occupancy, and overall profitability.
• Analyze group and transient business thresholds to ensure optimal inventory utilization and revenue growth compared to the competitive set.
• Recommend and implement pricing, distribution, and positioning strategies aligned with Pyramid Global Hospitality standards and brand requirements.
• Monitor market trends, citywide events, demand generators, and competitive activity to identify revenue opportunities.
• Conduct short-term and long-term analysis impacting occupancy, average daily rate, and profitability.

Forecasting & Financial Performance

• Prepare and manage weekly, monthly, and rolling forecasts.
• Develop annual operating budgets and revenue projections.
• Analyze revenue performance and provide recommendations to improve financial results.
• Perform displacement analysis for group, contract, and negotiated business opportunities.

Inventory & Systems Management

• Oversee inventory controls including group room blocks, cut-off dates, restrictions, and transient inventory availability.
• Ensure all revenue management systems are optimized and maintained accurately, including:

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• Property Management System (PMS)
• Revenue Management System (RMS/Duetto)
• Central Reservation System (CRS)
• Global Distribution Systems (GDS)
• Evaluate market demand utilizing STR reports, brand diagnostics, and channel performance analytics.

Leadership & Collaboration

• Lead weekly Revenue Strategy Meetings in accordance with Pyramid Global Hospitality & Hammock Beach SOPs.
• Collaborate closely with Sales, Marketing, Operations, and Finance teams to align revenue strategies and drive performance.
• Manage third-party distribution channels and maintain relationships with market managers and external partners.
• Serve as the primary liaison between the property, regional revenue teams, and brand revenue management partners.
• Train, mentor, and educate resort leadership and operational teams on revenue management principles and best practices.

Reporting & Analysis

• Deliver comprehensive reporting on:

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• Group Pick-up
• Transient/Leisure Trends & Pricing
• Vacation Rental Booking Trends & Pricing
• Forecast Accuracy
• Competitive Market Performance
• Revenue Opportunities
• Present findings and strategic recommendations to property leadership and corporate stakeholders.
• Identify emerging revenue opportunities and communicate actionable strategies to maximize results.

Qualifications

Required Qualifications

• Minimum of three (3) to five (5) years of progressive Revenue Management experience within a resort environment.
• Working knowledge of Vacation Rental pricing and yield management practices.
• Proven track record of driving revenue growth and achieving financial objectives.
• Strong analytical, strategic thinking, and decision-making abilities.
• Experience working with hotel revenue systems including PMS, RMS/Duetto, CRS, STR, and GDS platforms.
• Excellent communication, presentation, and leadership skills.
• Ability to influence and collaborate effectively across multiple departments.
• Hospitality industry experience required.

Preferred Qualifications

• Resort revenue management experience strongly encouraged.
• Destination golf & beach resort experience preferred.
• Multi-outlet resort revenue management experience preferred.
• Experience working within independent resort environments and corporate revenue structures.

Competencies

• Strategic Thinking
• Financial Acumen
• Revenue Optimization
• Market Analysis
• Forecasting & Planning
• Leadership & Team Development
• Communication & Influence
• Problem Solving
• Decision Making
• Results Orientation

Physical Requirements

• Ability to sit, stand, and work at a computer for extended periods.
• Ability to review detailed reports, spreadsheets, and financial data.
• Ability to attend meetings throughout the resort property as needed.

Why Join Hammock Beach Golf Resort & Spa?

As one of Florida's premier golf and oceanfront resort destinations, Hammock Beach Golf Resort & Spa offers a unique opportunity to make a significant impact on the property's financial success while helping drive the continued growth and evolution of the resort. The successful candidate will join a team committed to Pyramid Global Hospitality's values of People First, Integrity, and Excellence , while embracing delivering an exceptional resort experience.

With championship golf, multiple accommodation types, exceptional amenities, a robust vacation rental program, and a reputation for delivering unforgettable guest experiences, Hammock Beach Golf Resort & Spa provides an exciting environment for a revenue leader seeking to elevate performance and contribute to long-term success.

What are we looking for?

Compensation

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.