Senior Material Handler - Shipping Coordinator 1st Shift

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Fluctuating Temps hot/cold, Loud Noises (Equipment/Machinery), Office, Standing for full shift, Warehouse, Working at heights

Job Description

Position Summary

The Shipping Coordinator is responsible for planning, coordinating, and monitoring domestic and international shipments that support on-time customer delivery and efficient shipment processing. The position works closely with distribution, pack center, warehouse, customer service, carriers, freight forwarders, and other cross-functional teams to resolve shipment issues, address capacity constraints, and maintain continuity of distribution operations.

Key Responsibilities

• Create, manage, monitor, and maintain transportation units within applicable logistics and enterprise systems.
• Coordinate truckload and less-than-truckload shipments based on order requirements, delivery commitments, equipment needs, and shipment capacity availability.
• Review and process customer and shipment orders in SAP ECC / EWM, ensuring information is accurate, complete, and ready for execution.
• Prepare, review, and validate export documentation in accordance with international shipping requirements and internal procedures.
• Schedule freight pickups with carriers, freight forwarders, and other transportation service providers.
• Plan and coordinate shipment consolidation opportunities to improve trailer utilization, reduce transportation costs, and increase operational efficiency.
• Load as required.
• Support compliance with international shipping, export, customs, and documentation requirements.
• Coordinate crating, packaging, and special-handling activities to ensure products are prepared for safe and compliant transportation.
• Investigate and resolve shipment discrepancies, order-processing issues, documentation errors, and delivery-related exceptions.
• Communicate shipment status, risks, and recovery actions to internal stakeholders and external logistics partners.
• Support pack center backlog recovery by prioritizing activities and coordinating resources to restore normal workflow.
• Coordinate expedited and priority shipments to meet urgent customer requirements and critical delivery commitments.
• Maintain accurate shipment documentation, system updates, and operational tracking information.
• Escalate material risks, compliance concerns, and service failures to the appropriate stakeholders.
• Participate in logistics process-improvement initiatives focused on service performance, trailer utilization, operational cost reduction, and reliability.
• Perform additional transportation, distribution, and logistics duties as assigned.

Required Qualifications

• High school diploma or equivalent required.
• 2 years of experience in distribution, supply chain, logistics, transportation, or a related field is required.
• Working knowledge of transportation documentation, shipment planning, and freight pickup processes is preferred.
• Familiarity with export documentation and international shipping requirements is preferred.
• Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.

Knowledge, Skills, and Abilities

• Strong coordination and shipment-planning skills.
• PIT / Fork Truck experience.
• Ability to manage multiple shipments, priorities, and time-sensitive requirements simultaneously.
• Strong attention to detail when reviewing orders, export documents, shipment records, and system transactions.
• Effective analytical and problem-solving skills.
• Ability to troubleshoot transportation delays, capacity limitations, order discrepancies, and workflow disruptions.
• Strong written and verbal communication skills.
• Ability to collaborate effectively with warehouse, distribution, customer service, compliance, planning, and logistics teams.
• Sound judgment and the ability to escalate operational or compliance risks appropriately.
• Ability to work effectively in a fast-paced environment with changing priorities.
• Customer-focused approach with a strong commitment to service, accuracy, and on-time delivery.

Working Conditions

• Work is performed in a warehouse, distribution, and shipping environment.
• The role may require regular interaction with warehouse operations, loading areas, packaging stations, and transportation staging locations.
• Flexibility may be required to support shipment cutoffs, expedited requests, month-end activity, operational disruptions, or peak shipping periods.
• The position may require extended periods of computer-based work along with standing or walking within operational areas.