Senior Business Analyst

Job Overview

We are seeking a high-caliber Senior Business Systems Analyst to join our team in Riyadh. In this role, you will act as the critical bridge between our KSA-based clients, product leads, and offshore engineering teams. We are looking for an analytical powerhouse who excels at decomposing complex business visions into precise, technical specifications. The ideal candidate is a native Arabic speaker who understands the nuances of the Saudi market and can navigate the full Software Development Life Cycle (SDLC) with technical rigor and professional maturity.

Key Responsibilities

• Requirement Engineering: Facilitate discovery sessions with stakeholders to extract, challenge, and refine business requirements into functional and technical specifications.
• Technical Documentation: Produce high-quality, developer-ready documentation, including BRDs, SRS, and detailed User Stories with clear Acceptance Criteria (Gherkin style preferred).
• System & Process Modeling: Architect logical solution flows using BPMN 2.0, flowcharts, state diagrams, sequence diagrams, ERDs, and integration mappings.
• Backlog Management: Own and maintain the product backlog in Jira or Azure DevOps, ensuring items are prioritized, estimated, and meet the Definition of Ready.
• Validation & QA Support: Collaborate with QA teams to align test cases with business logic and lead User Acceptance Testing (UAT) cycles with clients.
• Localization: Ensure system logic and user flows are culturally and linguistically optimized for the KSA market.

Qualifications

• Education: Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
• Experience: 6+ years of experience in Business Systems Analysis, with a proven track record in Mobile & Web Product Development.

Process & Tool Proficiency

• o Strong expertise in business analysis methodologies, requirement elicitation, and stakeholder management.
• o Hands-on experience with backlog and collaboration tools like Jira, Azure DevOps, Confluence, and MS Visio (or similar).
• o Deep understanding of SDLC and Scrum agile frameworks.

Data & Technical Skills

• o Practical knowledge of databases and SQL querying.
• o Familiarity with BI reporting tools (Power BI, Tableau) to support data-driven decision-making.
• o Pega knowledge is a plus.

Communication & Domain Knowledge

• o Native Arabic speaker with excellent English fluency (written and spoken).
• o Ability to present complex technical logic clearly to non-technical stakeholders.
• o Familiarity with KSA digital transformation trends and regulatory environments is a strong plus.

Professional Attributes

• o Strong analytical and problem-solving skills to evaluate business challenges and propose viable technical solutions.
• o Proven track record working in cross-functional teams and handling multiple projects simultaneously.
• o High attention to detail and a commitment to meeting deadlines in a fast-paced environment.