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Executive Admissions Representative

Unitek Learning · Remote, United States

Executive LevelRemoteExternal listingfull-timeabout 10 hours ago

About The Role

Unitek Learning is seeking an Executive Admissions Representative for our Cross-state enrollment team. This position is 100% remote, must be able to work 10a-7pm PST hours. The ideal candidate will have admissions experience, preferably within a nursing, healthcare, or higher education setting. Experience with student recruitment, enrollment processes, and relationship-building is strongly preferred.

Job responsibilities

  • The expectation is that the majority of an Executive Admissions Representative time will be spent 
  • directly interacting with prospects/students either in person or on the phone. It is also expected that 
  • the Admissions Representative meet all minimum standards outlined per the performance 
  • management program. 
  • Prospect/Student Interaction (90%).

Building Relationships

  • Take inquiry calls from all potential students interested in knowing or receiving 
  • information about the programs—including entrance requirements, curricula, and 
  • academic standards—and encourage qualified prospects to schedule an appointment for 
  • an interview.
  • Return web inquiries and calls promptly to all potential students and give accurate 
  • information about the programs, including entrance requirements, curricula, and 
  • academic standards.
  • Make outbound phone calls to potential students that have expressed interest in 

attending the institution. Outbound calling efforts are a key component of this role.

  • Participation in organized phone-a-thons and dialing campaigns according to company 

best practices is required and is an essential part of day-to-day activity.

  • Initiate unsolicited leads and generate new business when not responding to outstanding 

inquiries or working with current prospective students.

  • Follow up on all inquiries that fail to schedule or show for an interview.
  • Follow up interviews that did not progress in the enrollment process and 

dropped/cancelled students to resolve any issues or address concerns.

Interviews

  • Schedule and conduct student interviews, wherein any reference to Financial Aid complies 

with the stated Company Policy.

  • Utilize only approved company materials during the interview process, and conduct 

interviews according to the stated policies and process at all times.

  • Meet with the potential students to explain the program offering and match the college’s 
  • benefits and advantages to the student’s needs. Discuss and advise suitable programs in 
  • accordance with the student’s desires, qualifications, and objectives.
  • Make all efforts to ensure that admissions management meets with the potential student 
  • and is well informed about the student’s motivations and concerns about attending the 
  • college.
  • Mentoring and Guidance (5%)
  • Provide basic information and routine advice, guidance and assistance to students using 
  • established procedures and policies on available programs and eligibility requirements, 
  • including the application of policies, procedures and documentation regarding the 
  • admissions process.
  • Serve as a liaison between student and campus, and make all necessary enrollment forms 
  • available and assist in completion as needed (including reviewing applications and related 
  • documentation for compliance, partnering with Finance to ensure a high level of customer 
  • service during the transition, and following up to ensure that financial aid packaging is 
  • complete).
  • Mentor and advise students to help them identify their unique skills and interests.
  • Address any easily resolved inquiries, questions, concerns or issues (may refer more 
  • difficult issues to a more experienced staff member), and ensure appropriate action is 
  • taken to the satisfaction of the student, Company, and/or regulatory agencies in 
  • compliance with policy, procedures and legal requirements.
  • Administrative (5%)
  • Accurately account for all inquiries and the admissions activity associated with all 

Inquiries.

  • Complete daily activity reports.
  • Ensure that all pre-start paperwork is completed accurately and in a timely manner.
  • Keep all required reports current and accurate, including information stored in the system.
  • Attend and successfully complete all training for this position, as required at any time by 

the Company.

  • Perform other duties as assigned by local leaders.
  • Attend meetings as directed by supervisor.

Key Behaviors

  • Dependability: Responds to requests for service and assistance.
  • Teamwork: Balances team and individual responsibilities.
  • Decision Making: Displays willingness to make decisions.
  • Communication: Effectively communicates with others.
  • Time Management: Can complete all job requirements in allotted time.
  • Work Ethic: Displays an organized and result-oriented approach, and motivation to 

perform without extensive direction.

  • Accuracy: Displays high quality of work and level of accuracy.
  • Performs other duties as assigned.
  • Comply with all policies and standards.
  •  Bachelor’s degree preferred.
  • One (1) year internal hire: as a Senior Admissions Representative required or Two (2) years external hire: minimum of customer service, telemarketing, or sales required. 
  • Demonstrated ability to fulfill Company Key Behaviors.
  • Excellent presentation skills.
  • Knowledge of Microsoft Office Suite: Word, Excel, Outlook.
  • Ability to work assigned/flexible hours necessary to complete the job on a weekly basis

We Offer

  • Medical, Dental and Vision starting the 1st of the month following 30 days of employment
  • 2 Weeks’ starting Vacation per year.  Increasing based on years of service with company
  • 12 paid Holidays and 2 Floating Holiday
  • 401k with company match
  • Company Paid Life Insurance at 1x’s your annual salary
  • Leadership development and training for career advancement
  • Tuition assistance and Forgiveness for you and your family up to 100% depending on the program

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