Executive Admissions Representative
Unitek Learning · Remote, United States
About The Role
Unitek Learning is seeking an Executive Admissions Representative for our Cross-state enrollment team. This position is 100% remote, must be able to work 10a-7pm PST hours. The ideal candidate will have admissions experience, preferably within a nursing, healthcare, or higher education setting. Experience with student recruitment, enrollment processes, and relationship-building is strongly preferred.
Job responsibilities
- The expectation is that the majority of an Executive Admissions Representative time will be spent 
- directly interacting with prospects/students either in person or on the phone. It is also expected that 
- the Admissions Representative meet all minimum standards outlined per the performance 
- management program. 
- Prospect/Student Interaction (90%).
Building Relationships
- Take inquiry calls from all potential students interested in knowing or receiving 
- information about the programs—including entrance requirements, curricula, and 
- academic standards—and encourage qualified prospects to schedule an appointment for 
- an interview.
- Return web inquiries and calls promptly to all potential students and give accurate 
- information about the programs, including entrance requirements, curricula, and 
- academic standards.
- Make outbound phone calls to potential students that have expressed interest in 
attending the institution. Outbound calling efforts are a key component of this role.
- Participation in organized phone-a-thons and dialing campaigns according to company 
best practices is required and is an essential part of day-to-day activity.
- Initiate unsolicited leads and generate new business when not responding to outstanding 
inquiries or working with current prospective students.
- Follow up on all inquiries that fail to schedule or show for an interview.
- Follow up interviews that did not progress in the enrollment process and 
dropped/cancelled students to resolve any issues or address concerns.
Interviews
- Schedule and conduct student interviews, wherein any reference to Financial Aid complies 
with the stated Company Policy.
- Utilize only approved company materials during the interview process, and conduct 
interviews according to the stated policies and process at all times.
- Meet with the potential students to explain the program offering and match the college’s 
- benefits and advantages to the student’s needs. Discuss and advise suitable programs in 
- accordance with the student’s desires, qualifications, and objectives.
- Make all efforts to ensure that admissions management meets with the potential student 
- and is well informed about the student’s motivations and concerns about attending the 
- college.
- Mentoring and Guidance (5%)
- Provide basic information and routine advice, guidance and assistance to students using 
- established procedures and policies on available programs and eligibility requirements, 
- including the application of policies, procedures and documentation regarding the 
- admissions process.
- Serve as a liaison between student and campus, and make all necessary enrollment forms 
- available and assist in completion as needed (including reviewing applications and related 
- documentation for compliance, partnering with Finance to ensure a high level of customer 
- service during the transition, and following up to ensure that financial aid packaging is 
- complete).
- Mentor and advise students to help them identify their unique skills and interests.
- Address any easily resolved inquiries, questions, concerns or issues (may refer more 
- difficult issues to a more experienced staff member), and ensure appropriate action is 
- taken to the satisfaction of the student, Company, and/or regulatory agencies in 
- compliance with policy, procedures and legal requirements.
- Administrative (5%)
- Accurately account for all inquiries and the admissions activity associated with all 
Inquiries.
- Complete daily activity reports.
- Ensure that all pre-start paperwork is completed accurately and in a timely manner.
- Keep all required reports current and accurate, including information stored in the system.
- Attend and successfully complete all training for this position, as required at any time by 
the Company.
- Perform other duties as assigned by local leaders.
- Attend meetings as directed by supervisor.
Key Behaviors
- Dependability: Responds to requests for service and assistance.
- Teamwork: Balances team and individual responsibilities.
- Decision Making: Displays willingness to make decisions.
- Communication: Effectively communicates with others.
- Time Management: Can complete all job requirements in allotted time.
- Work Ethic: Displays an organized and result-oriented approach, and motivation to 
perform without extensive direction.
- Accuracy: Displays high quality of work and level of accuracy.
- Performs other duties as assigned.
- Comply with all policies and standards.
-  Bachelor’s degree preferred.
- One (1) year internal hire: as a Senior Admissions Representative required or Two (2) years external hire: minimum of customer service, telemarketing, or sales required. 
- Demonstrated ability to fulfill Company Key Behaviors.
- Excellent presentation skills.
- Knowledge of Microsoft Office Suite: Word, Excel, Outlook.
- Ability to work assigned/flexible hours necessary to complete the job on a weekly basis
We Offer
- Medical, Dental and Vision starting the 1st of the month following 30 days of employment
- 2 Weeks’ starting Vacation per year.  Increasing based on years of service with company
- 12 paid Holidays and 2 Floating Holiday
- 401k with company match
- Company Paid Life Insurance at 1x’s your annual salary
- Leadership development and training for career advancement
- Tuition assistance and Forgiveness for you and your family up to 100% depending on the program
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