Intern-Pharmacist (Dubai)

Position Purpose

• The Intern - Pharmacist plays a vital role in supporting and managing Patient Support Programs, ensuring that
• patients receive timely, compassionate, and professional assistance throughout their treatment journey.
• The Intern - Patient Care serves as a trusted advocate and a caring voice, ensuring no patient lives their patient
• support program journey alone. From coordinating services to provide guidance and quality care, the intern brings
• clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether
• in the field or the office, every action is taken to make each patient’s experience convenient and compliant.
• At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe,
• so patients have the chance to receive and maximize the medical benefits and support they deserve.

Duties and Responsibilities

• Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by

liaising with key stakeholders.

• Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.
• Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program

procedures.

• Maintain accurate, complete patient files, prepared for timely submission in line with project standards.
• Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support

program implementation.

• Ensure patients receive their medications efficiently and without delay.
• Prepare and maintain regular reports on program performance, including patient numbers, services provided,

and quality assurance metrics, in collaboration with the team.

• Maintain and update electronic records related to patient data and quality assurance.
• Participate in and complete all required training, including product training, pharmacovigilance, and any other

client-provided or Axios-mandated trainings.

• Report any adverse events or product complaints in line with client requirements and Axios Standard Operating

Policies and Procedures (SOPPs).

• Perform administrative duties related to program operations and general office support.
• Utilize Axios’ Patient Management System (PMS) exclusively for all program activities.
• Ensure a solid understanding and consistent application of international standards and relevant Axios policies

and procedures.

• Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.
• Promote awareness of escalation protocols for any deviations or non-compliance issues.
• Support governance and operational monitoring activities across all Axios programs.
• Perform additional duties as assigned by your line manager

Relationships

• Work closely with the Line Manager and the assigned program team.
• Work with the related divisions of Axios.
• Maintain ongoing and frequent communication with Axios staff.
• External Partners.

Competencies

• Application of job knowledge.
• Concern for order and quality.
• Adaptability and flexibility.
• Dependability.
• Teamwork.

Educational Background and Experience

• A Degree or Diploma in any medical background or social work is ideal
• 0-1 year of working experience in a healthcare or scientific field or NGO is ideal
• Experience in data monitoring and management is an advantage, though not required.
• Experience coordinating and handling logistics/supply chain is an advantage, though not required.• Experience in customer service management

Job Circumstances

• The position is based in our regional office