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WG
Group Manager - Operations
WNS Global Services · Cape Town, NA, South Africa
About The Role
- Group Manager for Nightshift USA campaign
-  
- Management of high performing teams
- Confidence and creditability
- Ability to effectively communicate information and knowledge assertively, whilst demonstrating empathy with customers and colleagues.
- Ability to prioritise deliverables and plan accordingly
- Embraces change whilst remaining productive and positive
- Leadership / Management and conflict resolution skills
- Performance management and disciplinary skills
- Ability to coach and motivate individuals
- Excellent written and communication skills
- Willingness to be approachable
- Determination to achieve targets
- Strategic thinking
 
Qualifications
 
Grade 12
- US 24/7 Night shift
- Seasoned Operations Manager for a US Insurance domain
-  
Grade 12
- US 24/7 Night shift
- Seasoned Operations Manager for a US Insurance domain
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