Sales Operations Specialist

Our search for better is changing the lives of our patients. It’s changing the careers of our people too – creating new challenges and opportunities all the time. We're looking for a motivated and passionate individual to join our team as a Sales Operations Specialist, to have real impact and bring Forever Caring to life.

In this role, you'll play a key part in sales operations , working alongside a dynamic team that values innovation, collaboration, and continuous growth.

Your key responsibilities will include

• Working conditions: 6 months (review to extend to 1.5years, parental leave replacement)

Sales data collection, validation, and reporting

• Collecting, validating and reporting sales (IMS; In Market Sales) data and information closely working with internal commercial and finance team regularly
• Data collection, management and cleaning for IMS data
• Supporting Sales Incentive target set up and calculating Sales Incentive
• KPI tracking

Supporting commercial team/ Admin support

• Following up internal Compliance system (Medcompli) and sample management
• Assisting sales teams with sales reporting and individual account/sales territory planning
• Assisting open payment reporting &logbook management
• Supporting congress/consultancy/lecture-internal payment process
• Managing dealer agreements and coding dashboard

Customer relationship management system execution and localization

• Maintaining sales-related systems and databases (e.g.; customer relationship management systems such as Dynamic 365, Showpad, etc. by closely collaborating with Korean commercial teams (Sales and Marketing)
• Creating and distributing CRM (Customer Relationship Management System) dashboards with KPI, also working on an ad-hoc analysis to support business decisions.

Sales Force Effectiveness Support

• Assisting with market segmentation review
• Supporting decision-making on resource allocation for each segment, etc

To be successful you will

• Demonstrated attention to detail and ability to work to standards
• Flexible and collaborate mindset
• Intermediate level skills in MS Office
• An excellent phone manner, with a clear and easy to understand voice
• Excellent organizational skills, the ability to co-ordinate and priorities tasks, often juggling numerous tasks at the same time

Qualifications/Education

• Minimum Bachelor's degree required
• Minimum 6 month - 1 year experience in a similar role

At Convatec we believe in taking care of our people, because they’re the heart of everything we do . As part of our team, you’ll enjoy a range of benefits designed to support your wellbeing, growth, and success.

These include

• Flexible working arrangements,
• Ongoing learning and development opportunities
• Competitive remuneration
• Access to health and wellbeing programs

Ready to join us?

At Convatec, we’re pioneering trusted medical solutions to improve the lives we touch. If you’re ready to make a real impact, apply today and help us bring our Forever Caring promise to life.

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Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com .

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

About Convatec

Pioneering trusted medical solutions to improve the lives we touch

Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With over 10,000 colleagues, we provide products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention, treatment for hard to heal wounds, at-risk skin and ulcerated tissue to supporting debilitating conditions, improved patient outcomes and reduced care costs. Convatec's revenues in 2025 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit: http://www.convatecgroup.com.