Service Desk Analyst - Wellington

Passion, integrity, and a genuine desire to do our best for farmers is what drives us at Beef + Lamb New Zealand (B+LNZ). We are 100% farmer funded and work on behalf of New Zealand’s sheep and beef producers. Our vision is for thriving sheep and beef farmers, now and into the future. Beef + Lamb New Zealand’s investments play a critical role in underpinning New Zealand’s second biggest export sector.

Are you passionate about IT and providing exceptional customer service? B+LNZ is looking for a dedicated and service-oriented part-time Service Desk Analyst to join our IT support team. This role will provide first and second-level IT support to all B+LNZ staff, act as the first point of contact for all systems-related queries and contribute to business analysis and project management across the organisation.

What we ask of you

• At least 1 year in an IT support role.
• Previous customer-facing experience preferred.
• Strong customer service and communication skills.
• proficient in Microsoft 365 applications.
• Quick to learn new technical skills.
• Strong troubleshooting and problem-solving abilities.
• Familiarity with Active Directory, M365, Azure, and basic networking (TCP/IP).

This is a fixed-term, part-time position for 12 months, based in our Wellington office, working Monday to Friday from 1:15pm to 5:00pm (18.75 hours per week).

You may be required to travel to represent Beef + Lamb New Zealand and participate in regional and national collaborative processes or similar forums.

What we offer

This career move builds your expertise in a field that contributes to one of New Zealand’s most important export industries, and the New Zealand economy. We offer competitive remuneration and excellent employee benefits including additional leave entitlements, a fully-subsidised life insurance policy, and a work culture that values and rewards passion, integrity, professionalism and strong workplace relationships based on respect and whānau.

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Applications close 9am, Tuesday 11 August 2026.

Only applicants who are eligible to work in New Zealand (permanent work rights with no restrictions) will be considered for this position.