Customer Service Assistant

Responsibilities

• Greet and assist customers in a courteous and professional manner.
• Respond promptly to customer inquiries via phone, email, or in-person.
• Provide accurate information about products and services to customers.
• Resolve customer complaints and issues efficiently and effectively.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to ensure customer satisfaction.

Requirements

• High school diploma or equivalent; additional education is a plus.
• Proven experience in a customer service role or related field.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to handle difficult situations.
• Good organizational and multitasking abilities.
• Competitive salary package
• Opportunities for professional growth and career advancement
• Collaborative and innovative work environment
• Skill development through hands-on experience and mentorship
• Exposure to diverse projects and industry-leading clients