Medical Patient Access Representative

The Medical Patient Access Representative serves as the first point of contact for patients and visitors, providing exceptional customer service while supporting efficient day-to-day clinic operations. This position performs a variety of front-office and administrative duties, including patient check-in and check-out, appointment scheduling, insurance verification, medical record maintenance, and payment processing.

The ideal candidate is professional, dependable, detail-oriented, and committed to creating a welcoming and positive experience for every patient.

Pay & Schedule

Competitive starting pay based on experience and qualifications.

Part-Time Schedule: Tuesday–Thursday, 8:30 AM–6:00 PM. Candidates must also have the flexibility to work additional hours as needed to provide clinic coverage during staff absences.

Requirements

• High school diploma or equivalent
• Minimum six (6) months of customer service or reception experience

Preferred Qualifications

• 1 year or more of experience in a healthcare setting
• Experience with Electronic Medical Records (EMR) systems
• Bilingual in Spanish
• Graduate of a certified medical office training program, CNA, or Medical Assistant
• Knowledge of medical terminology

Join a team committed to expanding access to quality healthcare and strengthening the well-being of our communities.