Account manager – Swine and Poultry

ACCOUNT MANAGER SWINE & POULTRY (Piedmont)

JOB PURPOSE

The purpose of this field-based position is to sell designated product lines to an agreed portfolio of customers, veterinary practices.

The person in role is required to develop mutually beneficial and productive long-term partnerships with our customers, and to maintain these relationships with the appropriate quantity & quality of activity.

This role contributes to the overall success of Zoetis by delivering to at least the sales growth & market share gain targets for the designated product lines.

Assigned territory: Lombardia

CORE RESPONSIBILITIES

Planning

• Maintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends
• Develop and maintain account plans in collaboration with Veterinarians, and ABMs
• Ensure customer information and call reports are continuously updated through CRM system
• Align activities and account plans to marketing programmes and management direction in line with the Solution Selling model
• Analyse and interpret actual and potential territory/customer sales and growth opportunities to support delivery of sales targets

Relationships

• Develop mutually beneficial and productive long-term partnerships with our customers based on high quality account plans
• Implement bespoke customer solutions utilising all available resources including products, value add services, Veterinarians and Business Consultants
• Contribute to the success of your team by sharing best practice with colleagues and proactively contributing ideas.
• Call activity
• Deliver call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers
• Ensure clear and specific objectives exist for each individual call
• Deliver relevant marketing messages, product information and programmes consistent with management direction in line with Solution Selling model
• Proactively identify customer opportunities and capitalize on them
• Co-ordinate with colleagues in order to achieve positive changes to the customers understanding and use of our portfolio of products, services and pricing
• Accurately record call activity in the CRM system, in line with company guidance.
• Ensure clear and timely follow up plan is in place and actioned

Compliance

Maintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global vet Policy, Zoetis values, travel & expenses policy and local codes of practise

Maintain accurate business records including CRM and communicate effectively with the Area Business Manager and other stakeholders

Manage allocated customer support budget with tight control to avoid overspends.

KEY SKILLS

• Exceptional sales ability
• Strong communication, influencing skills
• Builds successful and effective relationships
• Knows their stuff – able to retain and recall product information to a detailed level
• A strong focus on planning, and a balance of tactical planning with day-to-day operational requirements
• Ability to work independently
• Drive and resilience, demonstrated with a persistent, never give up attitude
• Confidence, likability and an authoritative personality
• Stakeholder management – effective at using stakeholders as resources.

TRAINING & QUALIFICATIONS

• Scientific background ideally (veterinary or related) or background in economics and specialization in pharma, vet industry
• IT literate. Able to use standard business software and communication tools
• Current passport and valid driving licence

EXPERIENCE

As either a

• field sales representative
• employee in animal health industry or a related industry
• employee in a customer facing role.

TREVEL REQUIREMENTS

High frequency of travel within designated region, and within Italy.

WHAT WE OFFER

• Permanent contract
• Level B1 – Chimico Farmaceutico NCBA
• Starting annual gross salary: 51.500 euros
• Variable pay
• Local benefit package
• Full time

Regular

Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn , including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com , please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.