Front Desk Receptionist

What You'll Do

We are looking for an organized, self-driven individual with strong interpersonal and communication skills. The Receptionist will perform general clerical duties in accordance with established procedures.

Specific responsibilities

• Answering and distributing incoming calls and directing calls of specific and general nature to the appropriate party.
• Greeting and directing visitors, clients, and applicants to the appropriate party.
• Opening and closing lobby, front desk and phones for business.
• Maintaining all conference room schedules for meetings via Microsoft Outlook.
• Processing and distributing all incoming and outgoing mail and shipments.
• Performing general administrative duties.
• Maintaining all supplies associated with the mailroom.
• Maintaining daily logs for visitors, and employees.
• Maintaining distribution lists for incoming material.
• Maintaining and updating switchboard and software as necessary.
• Maintaining access for Key Fobts/swipe cards for security system.
• Serving as a liaison for troubleshooting phones and software when necessary.
• Performing special projects and other related business duties as requested and delegated, in support of the office and administrative staff.

What You'll Bring

Knowledge and Skills

• Excellent written and verbal communication and interpersonal skills
• Willingness to multitask and prioritize specific situations
• Ability to appropriately handle confidential and sensitive information
• Must be able to maintain composure and provide excellent customer service
• Ability to operate a multiline switchboard software
• Strong Microsoft office skills, including Word, Outlook, and OneNote, Excel preferred.
• Ability to learn new software business product such as Deltek.

Education and Experience

• High School Diploma
• Three years of work experience in a professional office environment with experience directing inbound calls.
• Must be available to work business hours (8:00am-5:00pm) 5 days/week and be reliable.