Education Programs Manager
Santa Fe Institute · Santa Fe, United States
About The Role
The Santa Fe Institute (SFI) is seeking an Education Programs Manager to join the Education team as a vital contributor to core aspects of SFI’s educational mission. This position holds primary responsibility for managing all aspects of SFI’s in-person educational programs for university-level audiences and a strong background in events coordination is desired. SFI’s signature educational programs have been running annually for almost forty years and take place during the summer in Santa Fe; additional programs may be held during other seasons and elsewhere in the US and abroad.
Our small team achieves outsized impact thanks to close collaboration across the Institute. Building on decades of experience at the forefront of complexity science research and education, our current initiatives include immersive in-person programs held nearby and abroad, and far-reaching virtual content on ComplexityExplorer.org .
This position is based out of SFI’s Miller campus in Tesuque, just outside Santa Fe proper. Reliable transportation is required; the Manager is expected to coordinate events at a number of venues in the area. During summer programming, the Education staff works on-site five days a week. During the rest of the year hybrid scheduling may be possible; SFI employees are required to work on-site a minimum of three days per week. SFI offers a full benefits package that includes medical, dental, and vision insurance, as well as participation in a 403(b) and paid time off. Note that this is not a supervisory position.
JOB RESPONSIBILITIES
The Education Programs Manager is responsible for coordinating all aspects of SFI’s in-person educational programs, including preparation over the year, handling logistics and emergent situations during each program, and reporting and other activities to close out each program. As relevant, the Manager supports and contributes to other initiatives of the Education team and across SFI.
Key responsibilities
In-person program administration and operations including
- Setup and logistics coordination — oversee scheduling, contracts, and invoices (for e.g., faculty, venues, contractors, meals, transportation); may include international coordination and travel
- Participant recruitment and enrollment — maintain accurate program descriptions and FAQs on website, in consultation with faculty program directors; promote programs through referral networks; oversee the online application and registration processes; respond to emails and other inquiries
- Oversight and support during programs — proactively coordinate with faculty, staff, contractors, and participants; respond to needs as they arise
- Recordkeeping and reporting — coordinate payments and reimbursements; manage budgets; oversee surveys and associated reporting of impacts and outcomes
- Ongoing communications and support of program alumni and faculty
- Collaboration within the Education team and across other teams at SFI
- Additional tasks and responsibilities as assigned
JOB REQUIREMENTS
At least two years of administrative experience organizing events. Experience organizing academic events involving university faculty and students is a plus; familiarity with Santa Fe vendors and venues is ideal.
Undergraduate college degree preferred, ideally with existing comprehension of some mathematical and science terminology, or related equivalent combination of education and professional-level work experience.
Must be present on-site from mid-May through August, including occasional nights and weekends according to the needs of the programs.
Demonstrated experience in: effectively managing competing priorities and meeting tight deadlines amid frequent interruptions and changing demands; researching, analyzing, and solving problems; communicating in a clear and timely manner; taking initiative and making informed decisions independently; learning new software tools; budgeting.
Excellent interpersonal and cross-cultural skills including ability to work effectively with all levels of employees including executive staff, junior and senior scientists, as well as officials from external organizations. Discretion in dealing with sensitive and confidential information and sensitivity to cultural differences.
Excellent oral and written communication skills, including proofreading, grammar, spelling, punctuation, accuracy, and attention to detail.
Ability to fluently use standard software, such as word processing, email, electronic transfer of files, database applications, the Microsoft Office Suite, and Salesforce. Ability to learn new software packages as needed.
Driver’s license and reliable personal vehicle.
Applications will be accepted until the position is filled. Review of applications will begin August 14, 2026.
The Santa Fe Institute is an Equal Opportunity Employer. We welcome applications from members of groups who have been under-represented or marginalized in science, technology, and higher education.
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