Custodial & Maintenance Worker

This is a full-time position: Monday - Friday, 6:45 a.m. - 3:15 p.m.

SUMMARY - Semiskilled position responsible for performing custodial and janitorial duties in City facilities, along with light building maintenance and grounds support, as needed. Ensures City facilities are clean, sanitary, well-presented, and ready for public use while supporting the operations of the Infrastructure Maintenance Division.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Daily Cleaning & Sanitation

• Restroom Upkeep: Thoroughly clean and disinfect toilets, urinals, sinks, mirrors, partitions, and floors; restock soap, toilet paper, paper towels, and hand sanitizer dispensers.
• Waste Management: Empty all office, hallway, and restroom trash and recycling bins; replace liners and transport waste to designated dumpsters.
• Floor Care: Sweep and mop; vacuum carpets, rugs, and high-traffic entryways.
• Surface Disinfection: Wipe down high-touch public areas, including door handles, light switches, elevator buttons, handrails, counters, and reception areas.
• Break Room & Kitchen Maintenance: Clean countertops, tables, sinks, and exterior surfaces of appliances (microwaves, refrigerators).

Periodic & Weekly Duties

• Dusting: Dust office furniture and surrounding areas, filing cabinets, windowsills, blinds, picture frames, and wall vents (excluding desks).
• Glass & Window Cleaning: Wash interior glass doors, partitions, and windows to remove smudges and fingerprints.
• Floor Maintenance: Clean hard floors, shampoo and/or steam-clean carpets on a scheduled rotation.
• Cobweb Removal: Clear cobwebs from corners, stairwells, and high ceilings outside doorways.

Event Setup & Public-Facing Support

• Meeting Room Preparation: Arrange and set up tables, chairs, podiums, and microphones for City Council meetings, advisory board meetings, training sessions, public hearings, elections, and other City-sponsored events; tear down and store equipment post-event, as needed.
• Public Interaction: Maintain a professional and courteous demeanor when directing citizens or visitors to various municipal departments.

Minor Maintenance & Facility Upkeep

• Reporting Major Issues: Inspect City facilities for structural damage, vandalism, plumbing leaks, HVAC malfunctions, lighting failures, and other maintenance concerns, and promptly report deficiencies to the Infrastructure Maintenance Manager.
• Inventory Management: Monitor stock levels of cleaning chemicals, paper products, and tools; maintain inventory and request replenishment as needed.

Exterior & Grounds Duties

• Entrance Maintenance: Sweep or blow off exterior entryways, and immediate walkways; pick up litter around the building perimeter.

Additional Duties

• Confidentiality: Employees must not access or handle any documents or materials unrelated to assigned duties and must treat all information encountered while working in City facilities as confidential.
• Maintains a strong commitment to City of Cape Canaveral Organizational Values: https://www.capecanaveral.gov/community/about_us.php
• Performs other related work as required.

SUPERVISORY RESPONSIBILITIES - This job has no supervisory responsibilities.

EDUCATION and/or EXPERIENCE

High school diploma or GED and one (1) year of experience in custodial services, janitorial work, building maintenance, facilities maintenance, or a closely related field; or an equivalent combination of education, training, and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a valid Florida Driver's License and have and maintain an acceptable driving record.

QUALIFICATIONS - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Must be physically able to operate a motor vehicle. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee regularly works both indoors and outdoors and is frequently exposed to hot, cold, wet, humid, and varying weather conditions. The employee is regularly exposed to cleaning chemicals, dust, dirt, odors, and fumes or airborne particles associated with custodial and light maintenance activities. The employee may occasionally be exposed to slippery surfaces, ladders, moving mechanical equipment, and powered custodial equipment. The noise level in the work environment is usually moderate but may occasionally be loud during maintenance activities, special events, or when operating cleaning equipment.

Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or composite characteristics (whether similar or divergent from obvious standards) of data, people, or things.

Interpersonal Communication : Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving instructions, assignments, or directions from superiors.

Language Ability: Requires the ability to read work orders, logs, cleaning schedules, product labels, manufacturer instructions, and Safety Data Sheets (SDS). Requires the ability to prepare work orders, activity logs, and reports according to prescribed formats. Requires the ability to speak to people with poise, voice control, and confidence.

Intelligence : Requires the ability to apply rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form.

Verbal Aptitude: Requires the ability to record and deliver information, explain procedures, and follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English and building-trades terminology.

Numerical Aptitude: Requires the ability to perform basic mathematical calculations necessary to measure cleaning solutions, maintain inventories, and complete work records.

Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.

Motor Coordination: Requires the ability coordinate hands and eyes rapidly and accurately in using custodial equipment, hand tools, and powered cleaning equipment.

Manual Dexterity: Requires the ability to handle a variety of items such as hand and power tools. Must have minimal levels of eye/hand/foot coordination.

Color Discrimination: Requires the ability to differentiate between colors and shades of color.

Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with persons acting under stress.

Physical Communication: Requires the ability to talk and hear: (Talking: expressing or exchanging ideas by means of spoken words. Hearing: perceiving nature of sounds by ear.) Must be able to communicate via telephone.

PERFORMANCE INDICATORS

Knowledge of Job: Has basic knowledge of the procedures, materials, and equipment related to custodial care and facility cleaning. Has general knowledge of the occupational hazards associated with cleaning chemicals, equipment, and light maintenance work, and the associated safety precautions. Has general knowledge of the various grades, quality standards, sources of supply, and price trends for cleaning supplies and janitorial equipment used in the maintenance of City buildings and facilities. Is able to exercise independent judgment and initiative in applying standards to a variety of work situations. Is skilled in the use and care of custodial tools and equipment, including floor care machines, vacuums, and hand tools, necessary to perform cleaning and light maintenance tasks. Is able to understand and follow oral and written instructions. Is able to perform manual labor for extended periods of time as required by work assignments. Is able to exercise tact and courtesy in contact with department heads, coworkers, and the public, and in establishing and maintaining effective working relationships as necessitated by work assignments.

Quality of Work : Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts within department and division, and with coworkers and the general public.

Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Duties and Responsibilities."

Dependability : Assumes responsibility for doing assigned work and meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, City policy, standards and prescribed procedures.

Attendance: Attends work regularly and adheres to City policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time off requests.

Initiative and Enthusiasm : Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountability. Strives to anticipate work to be done and initiates proper and acceptable direction for completion of work with a minimum of supervision and instruction.

Judgment : Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment.

Cooperation : Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with City policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons within the department.

Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefit. Contributes to maintaining high morale among all department employees. Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, representatives from organizations, and the general public so as to maintain good will toward the department and project a good departmental image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the City. Interacts effectively with fellow employees, supervisor, professionals and the general public.

Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Attends meetings, planning sessions and discussions on time.

Safety and Housekeeping : Adheres to all City safety policies and procedures and safely operates custodial equipment and cleaning products in accordance with manufacturer instructions. Maintains a clean, safe, and orderly work area and promptly reports unsafe conditions to the supervisor.