Admin Support Specialist

About Team Global Express

Team Global Express (TGE) is one of Australia's leading transport and logistics companies, delivering across Australia and New Zealand. We're committed to providing safe, reliable transport services while investing in our people and creating opportunities to build long-term careers.

About the Role

We're looking for an organised and motivated Administration Officer to join our Rail & Wharf Services team in Kewdale.

This is an excellent opportunity for someone looking to build a long-term career in transport, logistics or administration. Whether you're starting your career or already have administration experience, you'll be supported to develop your skills while working in a fast-paced operational environment.

You'll play an important role supporting the day-to-day administration of our Intermodal & Specialised business, working closely with operations, customers and internal stakeholders to keep our business running efficiently.

Working Hours

• Full-time permanent
• Monday to Friday
• 8:00am – 4:00pm

What You'll Be Doing

• Prepare invoices for the Warehousing team
• Complete daily audits and reports, resolving or escalating issues where required
• Support daily manifesting activities
• Maintain terminal fuel tags and update records
• Assist with weekly fuel pricing and transit time reporting
• Calculate weekly subcontractor fuel surcharges (FSC)
• Review subcontractor payments and identify discrepancies
• Reconcile rail subcontractor invoices
• Work with internal teams and customers to resolve account queries
• Support Account Managers by clearing connotes on hold
• Create ad hoc consignment notes
• Scan and maintain Proof of Delivery (POD) documentation
• Rate local consignment notes
• Analyse daily labour hours and fleet hire costs
• Assist with reviewing local delivery allowances
• Provide administration support across Accounts Payable, Payroll, Manifesting and Customer Service when required
• Ensure compliance with company policies, procedures and safety requirements
• Complete other administration duties as required

What You'll Bring

• Previous administration or customer service experience is desirable, but not essential
• A genuine interest in building a career within transport, logistics or administration
• Excellent communication and customer service skills
• Strong organisational skills and attention to detail
• Ability to prioritise tasks and meet deadlines
• Good computer skills, including Microsoft Office (particularly Excel)
• Confidence working both independently and as part of a team
• Professional telephone manner
• Ability to thrive in a busy and fast-paced environment

Why Join Team Global Express?

• Competitive salary above industry standards
• Ongoing training, mentoring and career development
• Employee discounts and wellbeing benefits
• Flexible working options, including work from home where suitable
• Inclusive parental leave for all parents and carers
• Peer recognition program celebrating great work

Why This Role?

This role offers excellent exposure to the transport and logistics industry and provides a great pathway into a long-term career with one of Australia's leading logistics businesses. You'll be supported by an experienced team and have opportunities to develop your skills while building a rewarding career with Team Global Express.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/ .

Why TGE

• We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
• What we offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
• TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.