Casual Guest Service Agent

We’re excited to announce opportunities for Casual Guest Service Agents to join our Front Office teams at Oaks Cypress Lakes Resort and Elysia Wellness Retreat.

As part of our Front Office teams, you’ll be the first point of contact for our guests, delivering exceptional service and creating memorable experiences from check-in to check-out.

Applications are now open, and shortlisted candidates will be invited to attend in-person interviews.

What’s on offer

• Casual opportunities available across Oaks Cypress Lakes Resort and Elysia Wellness Retreat
• Work within supportive and friendly Front Office teams
• Be part of a global hotel group with genuine career pathways
• Opportunity to grow your hospitality career with Minor Hotels
• Previous front office, reception, or customer service experience highly regarded
• Strong communication and interpersonal skills
• A team player with a positive and professional attitude
• Flexibility to work a rotating roster, including weekends and public holidays

If you’re passionate about hospitality and ready to join a team dedicated to creating exceptional guest experiences, we’d love to hear from you.

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth :  Learning and development  programs to boost your career.
• Exclusive Hotel Deals : 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks :  International accommodation discounts across our hotel brands .
• Retail Rewards : Cashback  and discounts  at 400+ top retailers in AU/NZ.
• Experiences : Discounted entertainment and activities.
• Banking and Insurance :  Exclusive health insurance offers and workplace banking benefits .
• Wellness Boost : EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.