Venue Attendant (Seasonal)

The Contemporary Austin is hiring a Venue Attendant to oversee rental event operations at both of its museum venues - Laguna Gloria in West Austin and Jones Center downtown. Serving as the organization’s primary representative during private non-museum related events, the Venue Attendant manages Client and Vendor relations, facility support, and resolves issues in real time.

Additional D etails

• Please note that this is a seasonal, part-time position supporting private events such as weddings, corporate gatherings and cocktail hours hosted at our museum.
• Weekly hours will vary depending on the number of events, ranging from 10 to 30+ hours during peak event seasons starting of Mid-February to Mid-June. (Preferred start date: February 21st)

Responsibilities

• Oversee event from start to finish to ensure that Event Planners and Clientele are acting within the boundaries of the Contract and museum rules through expectation setting upon arrival and compliance walkthroughs
• Be the Venue’s main point-of-contact for Event Planners, Vendors, and Guests, relaying details of the venue space’s history and features upon request whilst ensuring upkeep of the Villa’s communal spaces
• Strong communication with on-site Vendors to meet agreed upon terms during load-in, event, and load-out; prevent early entry and overtime
• Ensure spaces dedicated to rental events remain in good standing
• Operate a golf cart to transport guests within the property (Laguna Gloria Only)
• Determine best course of action in case of defiant or negligent Guests, Clients, and/or Vendors
• Coordinate with Vendors and Event Planners to ensure all items and trash are removed from the premises by closeout time without damages
• First to respond and react to incidents on-site; document damages and incidents via Incident Report and Event Review Form
• Collaborate with fellow scheduled Venue Attendant(s), Visitor Engagement, and Facilities Team to prepare and maintain the Venue during overlap of public hours and Vendor load-in and event start
• Complete end-of-event procedures including event and site closing and follow-up documentation to rentals team as needed (such as incident reports and other reporting)

Qualifications

• Excellent attention to detail, flexible, and forward thinking to mitigate any issues
• Keen sense for Client relations, problem solving, and communication skills
• Must have reliable transportation to both museum locations
• Must be comfortable working late into the evening such as 1am/2am
• Must be available to work a minimum of 4-5 shifts monthly
• Must be available to work weekends
• Must be able to lift and carry items 20lbs and up depending on need

• Experience & Education
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• Previous experience as a Manager on Duty for Venue or Event Assistant preferred

• 1-2 years in the Hospitality industry preferred

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First Aid/AED Certification Recommended

Our commitment to diversity, equity, inclusion and access (DEIA)

The Contemporary Austin values a diverse, inclusive, and equitable workplace and we seek to model these values in our hiring and engagement practices for all our artistic and educational programs. We welcome applications by BIPOC candidates as well as individuals who bring new perspectives in a host of ways. It is the policy of The Contemporary Austin not to discriminate against any person because of race, color, religion, national origin, sex, sexual orientation, gender identity, marital status, age, disability, or veteran status and to take action to ensure that those seeking to do business with the Contemporary are treated fairly. The Contemporary Austin aims to create a safe, welcoming working environment and doesn’t tolerate discrimination of any kind. The organization is currently pursuing a multi-year DEIA effort and seeks individuals who share our commitment to this work.