Senior Infrastructure Administrator

ERNI is a fast-growing Software Development company headquartered and founded in Switzerland in 1994, with more than 800 employees. We are highly specialized in IT & software engineering to enable and deliver innovation in process and technology. Our first service center in Asia Pacific is in Metro Manila (Mandaluyong) from where we provide our service to Europe, APAC incl. our local market Philippines, and USA regions. We are now geared towards expansion and are looking for highly motivated joiners.

WHY ERNI is the best place to call HOME? 🏡

• 🤩 At ERNI, this is how we can support you; ALL company PERKS AND BENEFITS take effect UPON HIRING!
• Contract : there is always a project and opportunity for you.
• Personal Development and Travel Opportunities outside the Philippines.
• Baby Basket – to welcome your newborn to the ERNI family.
• Fruit Basket – boost of vitamins during hospitalization.
• Free snacks and coffee in the office

🔐 UNLOCKING NEW DOORS OF GROWTH & OPPORTUNITIES

• Free Training with Certifications : Grow with us through technical and non-technical training.
• Challenging Projects: ERNI is dedicated to developing high-quality software in complex technical environments such as MedTech, Industry, Finance, and Transportation. Have the chance to participate in various technically challenging projects amongst passionate and skilled colleagues.
• Employee Welfare: You will be guided by a group of people who will guide and support you to have the right tools and mindset.
• Promotions & Recognition: From the very first day, we offer you a way to learn and develop yourself in our company. Your colleagues and superiors consistently recognize and appreciate all efforts, making you feel satisfied with your achievements.
• Communication: You will find transparency, honesty, and open communication in our working culture. we value suggestions, opinions, and feedback from all employees.

⏱ FLEXIBILITY

• Hybrid Set-Up: We are combining both remote work and in-person work. The hybrid setup will allow you to reduce commuting time and have a more flexible work schedule. This will help you to manage better your work-life balance.

🎉 EVENTS

• We provide many opportunities to connect and build relationships. We are learning, growing, and celebrating achievements together. You will experience a wide range of different exciting activities. What to expect? Leisure Events, Summer Events, Family Events, Social Events, and Year-End Events.

👋 What are our wishes?

• Experience administering enterprise SaaS platforms such as Datadog, Azure DevOps, GitHub, or similar tools.
• Strong knowledge of observability, monitoring, logging, and DevOps practices.
• Experience supporting enterprise users in SLA-driven environments.
• Strong scripting and automation skills using Python, PowerShell, or Bash.
• Experience with Azure Functions, AWS Lambda, or similar serverless technologies.
• Solid Windows, Linux, and networking fundamentals.
• Experience with ITSM processes such as Incident, Problem, and Change Management.
• Strong communication and stakeholder management skills.
• Ability to coach users and promote platform best practices.
• Azure, ITIL, or related certifications are a plus.

💼 How can you contribute to the team?

• Administer and support the SaaS Operations platforms, including Datadog and Azure DevOps.
• Manage platform access, permissions, and governance controls.
• Monitor platform health and coordinate with vendors on incidents and service issues.
• Resolve support requests and ensure SLA compliance.
• Lead the Datadog Community of Practice and facilitate knowledge-sharing sessions.
• Coach users on platform usage, integrations, and data hygiene standards.
• Evaluate new platform capabilities and support proof-of-concept initiatives.
• Build automations using Python, PowerShell, or Bash to reduce manual operational work.
• Deploy and maintain automation solutions using Azure Functions.
• Collaborate with infrastructure, application, and vendor teams to continuously improve platform operations.